Returns & Exchanges
At Clinikally, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, our streamlined return policy allows for hassle-free exchanges or refunds within 7 days of delivery.
Initiate Your Request
Log in to your Clinikally account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Package Your Items
Ensure the products are unused, in their original packaging, and include all tags and invoices to qualify for a successful return.
Schedule a Pickup
Once your request is approved, our courier partner will visit your location within 48 hours to collect the return package.
Quality Check and Refund
After the items reach our warehouse and pass a quality inspection, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing